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BEST PRACTICE IN CPD DELIVERY WITHIN HIGHER EDUCATION 

The Training Gateway is delighted to be working in partnership with The University of York to deliver an interactive workshop programme specifically designed for CPD teams working within Higher Education.

DATE: 9 JULY 2019

OVERVIEW 

The draft programme and confirmed speakers are as following.

Please click on speaker names below to view their biographies.

10am         Registration, coffee & networking
10.30am   Welcome
                     
Amanda Selvaratnam, Director, The Training Gateway
10.40am   Strategy and process of running CPD in a University
                     Chair: Anna Hastie, Head of CPD, University of York
                     Dr Christina Edgar, Director for Student Opportunity, University of Leeds
                     Tom McAlear, Senior Lecturer Business, Enterprise & Innovation, Glasgow Caledonian University
                     Dr Anne Coufopoulos, Director of Product for Enterprise and Innovation, Coventry University
11.15am   Keynote Session: Consultative selling - winning and retaining customers
                     Alex Firmin, Director, Promethean
11.45am   Developing global networks/educational partnerships  
                     Simon Bedford, International Trade Adviser, Department for International Trade 
12.15pm   Lunch & networking  
1pm            Engaging with and supporting academics to deliver short courses 
                      Alex King and Dawn Forrester, Computer Science, University of York
                      Professor Pamela Vallely, Academic Director, University of Manchester
1.30pm     Apprenticeships, CPD and Executive Education - the future
                      Chair: Claire Newhouse, Head of Apprenticeships and Skills, Leeds Trinity University 
                      Speaker tbc, Barnsley College
                      Brian Culleton, Head of Apprenticeships, University of York

2pm           
Creating a customer service culture in a University 
                       Chair: Rebecca Dodgson, CPD Manager, University of York
                       Laura Woods, Director of Academic Enterprise, Teesside University
                       Sarah Alderson, Advantage Manager, York St John University
          
2.30pm     Mapping your Customer Journey 
                       Dr Jo North, Managing Director, The Big Bang Partnership
            
2.55pm     Close of event, final remarks
                      
Amanda Selvaratnam, Director, The Training Gateway

COST

The cost of this course per delegate is £75 + VAT.  Discounts are available for multiple delegates booking from the same organisation, please contact us for details.

LOCATION

The workshop will be held at The University of York. 

TIMINGS

The workshop will begin at 10.00 and finish by 15.00. Refreshments and a light lunch will be provided.

TERMS AND CONDITIONS

Please check you agree with our terms and conditions before booking.

Please fill in the form below to reserve a place

Your Details

 

Delegate Details

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