Terms and Conditions of Membership
Our subscriptions are for the whole organisation. With no limit on the number of logins, all your colleagues can get access to the opportunities under one subscription.
Basic account (allows a free 2 week trial of service) - £0
Full member account - £1,050 plus VAT for 12 months
Do we need to pay the full cost upfront?
No, we can arrange for you to pay in quarterly or half-yearly installments if you wish, please just let us know when you subscribe.
Are you a small business?
We offer the following discounts for companies with 100 or less employees:
| Sole Trader | 60% discount | £420 plus VAT |
|---|---|---|
| 2 – 10 Employees | 50 % discount | £525 plus VAT |
| 11 - 50 Employees | 35% discount | £682.50 plus VAT |
| 51 - 100 Employees | 25% discount | £787.50 plus VAT |
How do I become a member?
Visit our registration page to sign up online. Once we receive your registration we will check and activate it within 24 hours (and usually much faster if you register within working hours).
How do I renew my membership?
Please email info@thetraininggateway.com to let us know you would like to renew, including details of your purchase order and invoice address if it is different from the one in your profile. We will then invoice you at the start of the next subscription unless you would like us to invoice before that date.
What happens at the end of my year's subscription?
About 1 month before the end of your subscription we will contact the "key user" for your organisation and ask whether you would like to renew. This is usually the person who has dealt with the subscription in the past, but we can update this for you if it changes. To find out who your current key user is please log in, then go to "My account", then "My Organisation". The key user is the person listed at the top of the page.
What if I want to cancel my subscription?
For members who pay the full cost upfront - In the case of a cancellation of your subscription, we will issue a refund pro-rata on any full months remaining from the date we receive your cancellation in writing. We will not refund part months. There will also be a £50 plus VAT admin charge which will be deducted from the refund.
For members who pay in installments - You can cancel the next installment without penalty, as long as we have your cancellation in writing before the next invoice is due to be raised. For example, if you were paying quarterly and started your subscription on 01/01/2020, your next invoice would be due on 01/04/2020 and you could cancel the remaining quarters by writing to us before that date. If you are not sure when your next invoice is due please contact us.