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Privacy Policy

 The Training Gateway

Privacy Policy for Members & Key Users

 Introduction

The Training Gateway is a member network for Education and Training Providers.   We source opportunities for our members from companies in the UK and worldwide, and promote our members’ expertise at networking events and exhibitions.  We also support our members by organising tailored trade missions, events and courses.

What information do we collect about you?

We collect information about you when you register for an account on our online portal. We collect the following information for the purpose of managing your account on the website:

We also collect the following information about your organisation:

In addition to this, you may submit additional information in the process of expressing interest in an opportunity.

How will we use the information about you?

To provide our service

We use the information collected about you to:

 

Opting into email updates on our core services

You can also opt into receiving updates about these core services directly to your inbox.  Our member emails include information about:

 If you do not wish to receive regular emails from us, then you can access the information as and when you wish on our website:

 Opportunities:  http://www.thetraininggateway.com/view-enquiries

Events, Trade Missions and Courses: http://www.thetraininggateway.com/Events

 If you have opted in to our emails, you may opt out at any time. You can either contact us at info@thetraininggateway.com, or log into our website and change the marketing preferences under “My Account”, or click “unsubscribe” from any email.

 Linking you with Partners

We will not share your contact details or name with any third parties without your prior consent.  If a client has submitted a training opportunity on our portal and you have registered interest in that opportunity, we may let that client know that your organisation has registered interest.  However, we will only send further details once we have consent from you to share them.

Any written expressions of interest or details sent in order to bid or express interest in an opportunity remain confidential and will be shared with the client they are intended for only.

Your rights

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information held by The Training Gateway, please e-mail us at info@thetraininggateway.com or write to us at:

The Training Gateway
RCH/132
Ron Cooke Hub
University of York
Heslington, York
YO10 5GE

 We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 The right to be forgotten

You have the right to be forgotten, i.e. the right to ask us to delete all personal data we hold about you.  If you wish to do this, please send your request to info@thetraininggateway.com stating your name and any email addresses you have registered with on our site to allow us to find and delete your information.

 Lodge a complaint

You have the right to lodge a complaint with a supervisory authority.  The Information Commissioner’s Office has details of how to do this here - https://ico.org.uk/concerns/

 Where your data is held

We use the following three systems to store and process your data:

 Retention of your data

Whilst you continue to have a login to the Training Gateway website we will retain your data for the purpose of providing you with that login.  Please note that your login continues to be available whether your organisation has a paid membership or not to enable you to continue to get the basic version of our service.

If you wish to delete your account then your key user can do so for you via their “my organisation” page (Login and go to My account) or you can ask us to do this for you, please contact us at info@thetraininggateway.com 

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on our web page: https://www.thetraininggateway.com/privacy-policy/ . This privacy statement was last updated on 25/07/2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By post:

The Training Gateway
RCH/132
Ron Cooke Hub
University of York
Heslington, York
YO10 5GE

By e-mail:

info@thetraininggateway.com

By telephone:

01904 325149

Data Controller

Durham Burt, Information Governance Officer & Acting Data Protection Officer.

For further information, contact dataprotection@york.ac.uk.

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